The TaxTime season spurs a range of attempts to defraud taxpayers through refund scams. The Tax Institute has heard from a number of members who have received (or their clients have received) emails purportedly from the ATO requesting personal details, including credit card details, in order to process a tax refund. These emails are not genuine, even though in some cases they appear to be from an "@ato.gov.au" email address.
Agents should be alert to the numerous scams that are currently circulating. A list of the known scams is published on the ATO website. Agents/taxpayers are encouraged to report any bogus emails that they receive, as this helps the ATO to warn others about the types of scams in operation. You can report the receipt of a scam email by sending a copy to firstname.lastname@example.org . Please note that the ATO does not respond individually to any emails send to this email address.
Taxpayers who have fallen victim to a scam and possibly compromised their TFN should contact the ATO's Client Identity Support Centre. For more information, see the ATO website.