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Resolving disputes paper


This paper examines alternative dispute resolution (ADR) as it relates to disputes on GST matters. It includes discussion of the different kinds of ADR used by the ATO in resolving disputes; the ATO’s approach to ADR generally;when it may and may not be appropriate to engage in ADR; and what to do if you have a matter that you think may be appropriate for ADR. An update on the ATO’s pilot on the use of in-house facilitation for GST disputes and other recent developments will also be discussed. This is a practical paper covering:

  • alternative dispute resolution – what is it and when to use it?
  • what is the ATO approach to ADR?
  • working with the ATO
  • where to from here?

Author profiles

Elizabeth Goli
Elizabeth was appointed Commissioner of the Office of State Revenue Queensland in 2014. Prior to her appointment, Elizabeth was Senior Assistant Commissioner, Indirect Tax at the ATO in Brisbane, and has held senior and executive management and leadership roles in tax administration since 1997. Elizabeth has international tax experience with the Organisation for Economic Co-operation and Development (OECD) in Paris, and previously worked in the Office of State Revenue from 1997 to 2001, where she had a leading role in the rewrite of the state duties legislation. - Current at 26 June 2019
Peter Poulos CTA
Peter is a Corporate Advisory and Tax Partner at Gadens and has 32 years' experience in tax. He was previously a specialist M&A Tax Partner at a Big 4 accounting firm and served as chair of the firm's Global M&A Tax practice. Since moving to the law in 2013 Peter has blended his existing transaction focus in private equity, energy, property and infrastructure with the structuring of SMEs and private assets. This latter experience has exposed him to the inequities of the administration of family law and the need to proactively structure matrimonial arrangements. - Current at 09 March 2020
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This was presented at 2013 National GST Conference .

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Individual sessions

Keynote address

Author(s):  Robert OLDING

Materials from this session:

GST and the Ten Commandments

Author(s):  Gordon BRYSLAND

Materials from this session:

GST and insolvency: From the cradle to the grave

Author(s):  Peter KONIDARIS,  Jenny Lin,  Raj Srikhanta

Materials from this session:

Cases update

Author(s):  Chris SIEVERS

Materials from this session:

Resolving disputes

Author(s):  Elizabeth GOLI,  Peter Poulos

Materials from this session:

Further details about this event:


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