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Role of the Commonwealth Ombudsman in investigating complaints about tax administration presentation


This presentation covers:

  • the role of the Ombudsman in taxation matters
  • the powers and limitations of Ombudsman investigations into taxation matters
  • discussion on the Ombudsman’s discretion to investigate complaints and matters which might be of interest
  • examples of the types cases which the Ombudsman might be able to assist and advice on how to approach the Ombudsman’s office with a complaint
  • some examples of cases where an Ombudsman investigation of a complaint has resulted in improvements to the ATO’s administrative practices or resulted in a remedy for the taxpayer.

Author profile:

Simon Passlow
Current at 23 May 2012


This was presented at NSW 5th Annual Tax Forum .

Get a 20% discount when you buy all the items from this event.

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Carbon Tax – What you need to know

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Role of the Commonwealth Ombudsman in investigating complaints about tax administration

Author(s):  Simon Passlow

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Author(s):  David KL RAPHAEL

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