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Commissioner commits to timeline for improvements

Publication date: 03 Mar 16 | Source: THE TAX INSTITUTE

Date: 3 March 2016 

In his address to The Tax Institute’s 31st National Convention, the Commissioner of Taxation has publicly committed to a timeline for improving online services for tax agents. 

The Tax Institute’s president, Arthur Athanasiou said: ‘The ATO’s online systems are so heavily relied on by taxpayers and their agents that there is little margin for error. It is a courageous move from the Commissioner to publicly commit to improving these services by this time next year.’ 

The Commissioner announced the ATO will be implementing a program called ‘Show me What, Show me How’ in response to calls for more face-to-face support for agents. 

‘We welcome additional support for agents. However, we hope that improved online services will be more user friendly and require less assistance from the ATO in the future,’ said Mr Athanasiou. 



For more information contact:

Stephanie Conway, The Tax Institute: 02 8223 0011
Noel Rowland, CEO, The Tax Institute: 0414 278 279

The Tax Institute is the country’s leading professional association and educator in tax. Its more than 11,000 members include tax agents, accountants and lawyers as well as tax practitioners in corporations, government and academia. The Tax Institute supports the tax profession through education and professional development and works to continually improve tax law and its administration.