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ATO’s in-house facilitation presentation


This presentation covers:

  • when can a facilitation be used?
  • potential outcomes of IHF.



Author profile

Lillian Howes
Lillian is an Executive Director in the Review and Dispute Resolution (RDR) Business Line in the ATO. With a career spanning 34 years, Lillian is an accomplished leader, having worked in various leadership roles across the ATO, including tax law interpretation and dispute resolution areas. During this time, Lillian was seconded to the Treasury, where in a senior adviser role, she advised Government ministers on corporate tax policy development and legislation design issues. Lillian has extensive experience in stakeholder management having developed a diverse range of positive and productive relationships with clients, regulatory bodies, internal and external stakeholders. Lillian has worked on the development and implementation of significant legislative measures including Consolidation and the taxation of life and general insurance companies. In her current role, Lillian has strategic responsibility for the delivery of the large market Objections Plan nationally. Consistently champioining the use of Alternative Dispute Resolution strategies, Lillian is also an experienced ATO In-House Facilitator. Lillian has also been responsible for the realignment of litigation teams into multi disciplinary teams providing a valuable pathway for delivering the early resolution of disputes, particularly where a dispute proceeds from objection to litigation. Lillian holds a Bachelor of Economics from Monash University, a Graduate Diploma in Taxation from RMIT University and CPA qualifications. She has successfully completed Management, Executive and Strategic Leadership programs, as well as, Negotiation, Conflict Management and Mediation training, through the ATO, KPMG, Treasury and other providers. - Current at 14 February 2019


This was presented at 2018 Tasmanian State Convention .

Get a 20% discount when you buy all the items from this event.

Individual sessions

ATO’s in-house facilitation

Author(s):  Lillian Howes

Materials from this session:

Employee equity plans: Can they suit any business?

Author(s):  David LILJA

Materials from this session:

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