Candidate Care Guide

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For information on commencement, census and exam dates, please refer to the Study Timetable. For a description of all fees, please download the Schedule of Fees.

To apply for Recognition of Prior Learning (RPL), please log in to your Student Portal and complete the RPL application form available there.

Please refer to the RPL policy regarding the number of subjects that may be granted for each program. 

Please note that RPL assessment fees apply on a per-subject basis and are non-refundable, regardless of the outcome of the application.

You may withdraw from a subject at any time and up until the close of business on the Friday of the week before the final exam week.

To withdraw, please log in to your Student Portal and complete the Withdrawal form available there. The date you submit the form will determine the refund that you will receive:

  • Before the subject’s commencement date, you will receive a 95% refund of your enrolment fee. Please note that deferred candidates are not eligible for a refund.
  • After the subject's commencement date but before the census date, you will receive an 80% refund of your enrolment fee.
  • After the census date, you will not receive a refund of your enrolment fee, but there will be no academic penalty.

You may transfer your enrolment to a different subject (provided you meet the enrolment criteria for the new subject) before the census date. To transfer, please log in to your Student Portal and complete the Application to Transfer form available there.

  • If you submit the form before the subject's commencement date, you will only need to pay any difference in the subject enrolment fee.
  • If you submit the form after the subject's commencement date but before the census date, you will need to pay any difference in the subject enrolment fee plus a transfer fee.

Please note: No assessment extension or special consideration will be granted as a result of a subject transfer and delayed access to materials. 

Deferrals are available after census date and up to the Friday prior to the exam week.

Subject Deferral – if you wish to defer your enrolment to one of the two subsequent study periods, please log in to your Student Portal and complete the Subject Deferral form available there. A deferral fee applies.

Late Deferral – if your study is adversely affected by an event less than two weeks before the exam (medical, compassionate, hardship or trauma), please log in to your Student Portal and complete the Late Subject Deferral form available there up until the Friday prior to exam week.

Late deferrals are subject to Academic Board approval and deferal fees will apply.

If your study is affected by ongoing illness or difficulty, which may have an effect on your exam performance, you may apply for reasonable adjustment to exam condition. 

To apply, please log in to your Student Portal and complete the Reasonable Adjustment to Exam Condition form available there. Your application must be supported by evidence and submitted after commencement and by two weeks prior to the final exam to allow our staff to assess and make a decision. Possible outcomes may be: 

  • Consultation with you about reasonable adjustments.
  • Reasonable adjustments to content, assessment and candidate support services.
  • Reasonable adjustments to exam duration, breaks, food and drink, medication, assistive equipment or assessment design modifications.

Late Deferral – if your study is adversely affected by an event less than two weeks before the exam (medical, compassionate, hardship or trauma), please log in to your Student Portal and complete the Late Subject Deferral form available there up until the Friday prior to exam week.

Late deferrals are subject to Academic Board approval and deferal fees will apply.

 

If your study is adversely affected by an event less than 72 hours before your exam (medical, compassionate, hardship or trauma) and you do not sit your final exam, (ie you are not “fit to sit”) you may apply for Special Consideration up to 72 hours after the exam.

Please log in to your Student Portal and complete the Special Consideration form available there and follow the policy and document guidelines found in the Assessment Policy in the Candidate Handbook. 

If you become ill during your exam, you must not complete the exam, but stop, let TTIHE know and complete the Special Consideration form in the Student Portal and follow the policy and document guidelines found in the Assessment Policy in the Candidate Handbook.

Possible outcomes are:

  • complementary enrolment in a later study period, and/or
  • waiver of fees or academic penalties.

To order a printed copy of your transcript, please submit a completed Transcript Replacement Form. A fee of $50 (within Australia) or $60 (outside Australia) will apply.

Please view our Terms and Conditions here.