Please contact us via email: taxeducation@taxinstitute.com.au or phone: 1300 829 338.
The Tax Institute Higher Education is based at Level 37/100 Miller Street, however, all programs and/or subjects are offered in an online delivery mode.
While studying a subject with The Tax Institute Higher Education, candidates are welcome to contact the Subject Convenor with any technical questions. The email address will be available in your subject on the Learning Management System (LMS) or you can post your technical question on the notice board of your subject in the LMS.
For any student issues, including advocacy, please contact The Tax Institute Higher Education’s Student Representative at: studentrep@taxinstitute.com.au
Health, Counselling and Legal Advice and other Support Services (including advocacy, accomodation and welfare).
Award candidates are entitled to the Employee Assistance Program (EAP) provided by Assure Programs. The EAP enables you to confidentially access to short-term professional counselling to assist with the resolution of work-related or personal concerns that may affect your academic performance or quality of life. This can include confidential, solutions focused-counselling, introductory legal advice, introductory financial coaching, introductory diet consultation, referrals to external health services and wellbeing coaching. For more information, please refer to the Candidate at Risk Policy.
Emergency
In Australia, you can contact Police/Ambulance/Fire by dialing 000.
Reporting Sexual Assault or Sexual Harassment
If this is an emergency and is related to your studies with The Tax Institute Higher Education, we encourage you to contact your local police and seek assistance from the nearest hospital. You can also access medical attention from your local GP. In Australia, you can contact Police/Ambulance/Fire – 000, Rape and Domestic Violence Services Australia 1800 211 028 or 1800RESPECT 1800 737 732 for 24/7 support. All candidates can contact the Employee Assistance Program (EAP) provided by Assure Programs.
You can also report your incident to any Tax Institute Higher Education staff member. If you send an email, you will be contacted as soon as practicable by a TTHI representative if you have chosen to provide us with your contact details. You can remain anonymous, however, please understand that TTIHE will be limited in the action if can take if you are not able to be contacted.
As a member of the TTIHE community, you have the right to feel safe at all times. TTIHE supports those who report sexual harassment or sexual assault and encourage reporting. TTIHE commits to responding to people making a report as soon as possible. For more information, please refer to the Sexual Assault or Sexual Harassment Policy.
Safety on-line
TTIHE is a safe and welcoming place to study. If you experience situations where you feel unsafe on-line, it is important to be aware of how to get help. Please contact your National Course Coordinator or Subject Convenor in the first instance.